At Rich Aromas, we begin processing orders promptly after payment confirmation to ensure timely dispatch and inventory accuracy.
For this reason, cancellations are permitted only under limited conditions as outlined below.
Orders may be cancelled within 2 hours of placing the order, provided the order has not been processed or dispatched.
Once an order has been packed or handed over to the courier partner, it cannot be cancelled.
To request a cancellation, please email us at:
info@richaromas.in
Kindly include your order number and registered details for faster processing.
All cancellation requests are subject to review and confirmation.
If a cancellation request is approved within the eligible time frame, the refund will be processed to the original payment method within 7–8 business days, subject to banking timelines.
