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Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the website of Rich Aromas (“we”, “us”, “our”), you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping & Delivery Policy, Cancellation Policy, and Refund & Replacement Policy. If you do not agree with any part of these Terms, you must discontinue use of the website.

2. Eligibility

By using this website, you represent that you are at least 18 years of age and legally capable of entering into binding contracts under applicable law.

3. Products & Intended Use

Rich Aromas supplies aromatic ingredients including essential oils, absolutes, resinoids, aroma chemicals, and related materials.

All products are intended for professional, industrial, cosmetic, perfumery, aromatherapy, research, or manufacturing applications.

Customers are solely responsible for:

  • Determining product suitability for their intended application
  • Proper dilution and safe handling
  • Conducting necessary stability, safety, and compatibility testing
  • Ensuring compliance with applicable local, national, and international regulations

We do not guarantee suitability of any product for a specific purpose unless explicitly agreed in writing.

4. Natural Variation & Packaging Disclaimer

Many of our products are natural aromatic materials. As such:

  • Color, aroma profile, viscosity, and appearance may vary from batch to batch
  • Minor natural variations do not constitute defects
  • Packaging type, container style, or cap design may vary based on availability, safety, and shipping requirements

Such variations shall not be considered grounds for return unless falling under our approved Return & Refund Policy.

5. Pricing & Product Information

Many of our products are natural aromatic materials. As such:

  • Color, aroma profile, viscosity, and appearance may vary from batch to batch
  • Minor natural variations do not constitute defects
  • Packaging type, container style, or cap design may vary based on availability, safety, and shipping requirements

Such variations shall not be considered grounds for return unless falling under our approved Return & Refund Policy.

6. International Orders & Compliance

For international shipments:

  • Customers are responsible for understanding and complying with their country’s import regulations.
  • Customs duties, taxes, regulatory clearances, or import documentation requirements are the responsibility of the buyer unless otherwise agreed.
  • Delays due to customs procedures are beyond our control.

We shall not be liable for confiscation, regulatory restrictions, or delays imposed by customs authorities.

7. Intellectual Property

All content on this website, including but not limited to text, product descriptions, images, graphics, logos, layout, and branding, is the property of Rich Aromas and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, republished, or used for commercial purposes without prior written consent.

8. Acceptable Use

You agree not to:

  • Use this website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Copy, scrape, or extract data from the website without permission
  • Interfere with website functionality or security

Unauthorized use may result in legal action.

9. Limitation of Liability

To the fullest extent permitted under applicable law:

  • All products and website content are provided on an “as is” basis.
  • Rich Aromas shall not be liable for indirect, incidental, consequential, or special damages arising from use of our products or website.
  • Our total liability, if any, shall not exceed the purchase value of the product in question.

Use of products is at the customer’s own risk.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of information on such external sites.

11. Force Majeure

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, government actions, transport disruptions, labor strikes, customs delays, or supply chain interruptions.

12. Modification of Terms

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, government actions, transport disruptions, labor strikes, customs delays, or supply chain interruptions.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or in connection with the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

14. Contact Information

For any queries regarding these Terms & Conditions, please contact:

Rich Aromas
 Email: